What happens after I dial 9-1-1?
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| 9-1-1 What is the address of the emergency? |
| These are the first words you will hear when your call is answered. |
| Some things to remember: |
Be Calm & Speak Clearly
When asked, give the call-taker a clear description of the emergency. |
Address
Know your home/business address including the street/road name/number and township or borough. Tell the call-taker where the help is needed and where you are (if at a different location). If you don't know the address, don't be afraid to tell the call-taker that you are not sure. |
Stay On the Telephone
Don't hang up unless told to! This way the call-taker can ask questions. |
Stay by the Telephone
Try to stay by the telephone in case the call-taker must call you back. |